About Service Types

There are two service types in the Nametags module.

A Standard Service allows people to check-in and print nametags using member information in Elvanto. It also has a counter that will track how many people have checked in to a service. To create a Standard service see Add a Standard Service.

The list of people this service type searches when using the check-in page is the list of people imported from Elvanto when you do a sync from the Integrations page.

Elvanto Location ID – This should be the location ID of service you are creating. This is only relevant if you want to see what ‘location’ people are in when they use the ‘I’m New’ form. If you use this, make sure you include the ‘Location’ field in the I’m New form configuration.

Time – this needs to be in HH:MM format. This should correspond with the same service in elvanto, otherwise the import will create a new service with the time you enter here.

Standard Service Counter and Counter Limit

  • The counter will only be displayed if you are signed in
  • If you click on the counter it will display a list of all the people who have checked in to that service. The people that checked-in with the “I’m New form will be listed under a separate heading.
  • The counter will display the number of checked-in people relative to your counter limit E.g. If you put a counter limit of 50 and 32 people have signed in it will show 32/50
  • The counter limit will not limit the number of people who can check in for a service. Ie. If you put a counter limit of 50 and 62 people have signed in it will show 62/50.
  • If a value of 0 is set the counter will just display the number of people checked in

A Registrant Service allows for contactless check-in and nametag printing for people who have pre-registered for a service. This service type does not require Elvanto integration to function. To add a Registrant service see Add a Registrant Service. For more information on using registrant services, see Use a Registrant Service.

The list of people this service type searches when using the check-in page is the list of people who are registered for that particular service.

To manage the list of people who are registered, use the Manage Registrants page.

  • When someone registers for a service they will be sent a QR code
  • When they attend the service they registered for they can scan their QR code at a kiosk to check-in and print off their nametag. 
  • A limit for how many people can register for a service can be set in the Nametags Settings under “Maximum Registrants”. If Maximum Registrants is set to 0 there will be no limit.

Registrant service Counter and Maximum Registrants

  • The counter will only be displayed when a user is signed in
  • If you click on the counter it will display a list of all the people who have checked in to that service. The people who registered and those who didn’t will be listed under separate headings.
  • The counter will display the number of checked-in people relative to your maximum registrants. E.g. If you put maximum registrants at 50 and 32 people have signed in it will show 32/50
  • The maximum registrants will not limit the number of people who can check in for a service. Ie. If you put maximum registrants at 50 and 62 people have signed in it will show 62/50.
  • If a maximum registrants value of 0 is set, the counter will just display the number of people checked in.
  • The ‘Registered’ counter displays the number of registered people who have checked in, while the ‘Walkins’ counter displays the number of unregistered people who have checked in.