Use a Registrant Service

To use a registrant service you will need the ‘Nametags – Admin’ permission

This Guide assumes you have already have a registrant service. If you don’t have one please see Add a Registrant Service.

Go to “Nametags Settings-> Services, and click on the registrant service you want to use.

One of the first things you will need to do once you have created a registrant service is to set the number of people you want to be able to register for a service in the Maximum Registrants field. Putting a value of 0 in this field will remove the limit on the number of people who can register.

Now you are ready for people to start registering for the service. On the Service settings page press the “Registration Link” button to copy the link to the registration page. You can now paste the link into an email or any other distribution platform to send out to your congregation so that they can register themselves for the service. The “Registration Form” button will also take you to the registration form where you can register people for the service yourself.

Once people start registering go to the “Manage Service” page by pressing the “Manage” button on the “Services Settings” page. This page will show everyone who has registered for the service and allow you to manage these registrations. The buttons to the right of each registration allow you to view the QR code for each person, resend the QR code email to a registrant and delete a registrant.

The red button above the list of registrants on the right hand side will delete all registrants from the service. This will not delete the records of who checked in to a specific service. You may choose to do this if you want new people to be able to register for a service that repeats each week with new registrants.

Once people have registered to attend the service they can scan their QR codes at a check-in device. If you want to print off name-tags for people when they check-in we recommend setting up a dedicated kiosk for this purpose. For more information on this please see Configure a Printing Kiosk or please Contact Us.

If you don’t want to print name-tags all you need is a device with a camera that is on the check-in page for the service. To scan the code simply point the camera at the QR code. 

Manage Service (Registrant Service)

The Manage Service page shows a list of the people who have registered for the service including their contact details.

You will see the number of people who have registered for the service and the maximum number of people who can register.

For each registrant it allows you to:

  • View their QR code
  • Resend the QR code email
  • Remove their registration

You can press the remove all registrants button to allow a new set of people to register for a service. E.g for a service that repeats each week with new registrants.

You can click the ‘Show QR of registration URL’ button to download a QR code of the link to the registration form for that service. You could print out this code with instructions for registering for that service on the spot. The user would be sent the registration email allowing them to contactless checkin straight away.

You can click the ‘Download all QRs as a PDF’ button to download a PDF of all registrants QR codes, with their names attached. This could be printed and cut up, allowing you to hand out QR codes to church members who may not have digital access to their email, or would like a physical copy.

Label Printer isn’t printing nametags

Go to “https://[SubDomain].adminosaur.com/admin“ replacing the subdomain for the one specific to your church. Go to the Nametags settings ‘Configuration’ tab and set the width of the labels for the printer being used. 54mm for Dymo 25mmx54mm (11352) labels and 90mm for Brother DK-11201 labels. Press Save.

Open up the check-in page so it is not in Kiosk Printing mode and try printing. If the print dialog doesn’t appear please contact us. If the print dialog does appear, but doesn’t print a nametag when you press print, follow the steps below.

Step 1: Is the label printer on and connected to the tablet? If no, turn on printer and connect it to the tablet. Try printing again. If it doesn’t print see Step 2.

Step 2: Are there labels in the printer? If no, replace the labels. Is the printer jammed? If yes clear the jam. If you needed to replace the labels or clear a jam try printing again, otherwise proceed to step 3.

Step 3: Go to Control panel, then Devices and Printers. Right-click the printer being used and select “Set as Default Printer”.

Step 4: Open up the check-in page so that it is not in kiosk mode. Try printing a nametag, making sure to select the label printer as the destination. If this works try printing in kiosk mode. If it doesn’t work see step 5

Step 5: Open the printer queue and check if there is a job waiting to be printed. If there is, recheck that the printer cable is properly connected to the printer.

Step 6: Download the correct printer driver for the printer. Make sure that you download the driver from the printer manufacturer’s website. Restart the tablet and try printing. If it doesn’t print, go through Step 3-5 again.

Add a registrant service (Nametags)

To add or edit a registrant service you will need the ‘Nametags – Admin’ permission.

There are two ways to create a registrant service:

  1. Convert an existing service to a registrant service
  2. Create a new service

Whichever method you choose, you can easily change the service back to a standard service at any time.

To convert an existing service, go to Settings on the Nametags tile.

  • In the ‘Services’ tab, select the service you want to convert.
  • Change the “Service type” field to “Registrant”.
  • A field labeled “Maximum Registrants” will appear. The number you put in this field will set how many people are able to register for this service.
  • Press save when you are finished.

Please note that the Elvanto location ID field will be hidden when you convert a service. If you were using a location ID it will remember the ID if you convert the service back to a standard service.

To create a new service, go to Settings on the Nametags tile, and find the ‘Services’ tab. Press the ‘Add New Service’ button. You will need to enter the following details:

  • Name – An easy to recognise name for the service (this is only for Adminosaur)
  • Time – this needs to be in HH:MM format. This should correspond with the same service in elvanto (if you are using elvanto), otherwise the import will create a new service with the time you enter here.
  • Service Type – Select “Registrant”
  • Maximum Registrants – Will limit the number of people who can register for the service. Doesn’t limit the number of people that can check-in. For more information see About Service types
  • Image upload – please upload an image to be displayed as a background on the check-in page. This should be different for each service (as it helps you identify what service you are checking people in to)

To convert a Registrant service back to a standard service, go to Settings on the Nametags tile. In the ‘Services’ tab, select the service you want to convert. Change the “Service type” field to “Standard”. 

About Service Types

There are two service types in the Nametags module.

A Standard Service allows people to check-in and print nametags using member information in Elvanto. It also has a counter that will track how many people have checked in to a service. To create a Standard service see Add a Standard Service.

The list of people this service type searches when using the check-in page is the list of people imported from Elvanto when you do a sync from the Integrations page.

Elvanto Location ID – This should be the location ID of service you are creating. This is only relevant if you want to see what ‘location’ people are in when they use the ‘I’m New’ form. If you use this, make sure you include the ‘Location’ field in the I’m New form configuration.

Time – this needs to be in HH:MM format. This should correspond with the same service in elvanto, otherwise the import will create a new service with the time you enter here.

Standard Service Counter and Counter Limit

  • The counter will only be displayed if you are signed in
  • If you click on the counter it will display a list of all the people who have checked in to that service. The people that checked-in with the “I’m New form will be listed under a separate heading.
  • The counter will display the number of checked-in people relative to your counter limit E.g. If you put a counter limit of 50 and 32 people have signed in it will show 32/50
  • The counter limit will not limit the number of people who can check in for a service. Ie. If you put a counter limit of 50 and 62 people have signed in it will show 62/50.
  • If a value of 0 is set the counter will just display the number of people checked in

A Registrant Service allows for contactless check-in and nametag printing for people who have pre-registered for a service. This service type does not require Elvanto integration to function. To add a Registrant service see Add a Registrant Service. For more information on using registrant services, see Use a Registrant Service.

The list of people this service type searches when using the check-in page is the list of people who are registered for that particular service.

To manage the list of people who are registered, use the Manage Registrants page.

  • When someone registers for a service they will be sent a QR code
  • When they attend the service they registered for they can scan their QR code at a kiosk to check-in and print off their nametag. 
  • A limit for how many people can register for a service can be set in the Nametags Settings under “Maximum Registrants”. If Maximum Registrants is set to 0 there will be no limit.

Registrant service Counter and Maximum Registrants

  • The counter will only be displayed when a user is signed in
  • If you click on the counter it will display a list of all the people who have checked in to that service. The people who registered and those who didn’t will be listed under separate headings.
  • The counter will display the number of checked-in people relative to your maximum registrants. E.g. If you put maximum registrants at 50 and 32 people have signed in it will show 32/50
  • The maximum registrants will not limit the number of people who can check in for a service. Ie. If you put maximum registrants at 50 and 62 people have signed in it will show 62/50.
  • If a maximum registrants value of 0 is set, the counter will just display the number of people checked in.
  • The ‘Registered’ counter displays the number of registered people who have checked in, while the ‘Walkins’ counter displays the number of unregistered people who have checked in.

Configure a printing kiosk

This guide assumes:

  • You already have a windows device setup and configured as desired.
  • You have Chrome installed (you may have to convert the tablet from S mode into regular Windows)
  1. Download the driver for the printer being used and run it
  2. Connect Printer to tablet if it isn’t already
  3. Restart the tablet
  4. Go to Control panel, then Devices and Printers
  5. Right-click the printer being used and select “Set as Default Printer”
  6. Go to “ https://[SubDomain].adminosaur.com/admin “ replacing the subdomain for the one specific to your church
  7. Go to the Nametags settings ‘Configuration’ tab and set the width of the labels for the printer being used. 54mm for Dymo 25mmx54mm (11352) labels and 90mm for Brother DK-11201 labels. Press Save.
  8. Go to Nametags, Select a service and print a name tag. When the print dialogue opens check that the correct printer is selected and change the layout to landscape. Open “more settings” and set the Margins to “None”. Now press print.
    Please note that if you connect a different printer to the tablet you need to change the printer in the print dialogue as it will try print to the printer you previously had connected.
  9. Create a new Shortcut for Chrome. Place the shortcut on the desktop of the device. You will need to use this shortcut to open chrome in the future, otherwise the printing won’t work correctly
  10. Right-click on the Shortcut, Select “Properties”
  11. Add the following text into the ‘Target’ field, inserting in the subdomain for your church: –kiosk-printing –kiosk “https://[SubDomain].adminosaur.com/nametags/service/select”
    The target should already include something like “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe”, and will now have the text you added as well
    The ‘–kiosk-printing’ flag automatically accepts the print dialogue when it appears, and the ‘–kiosk’ flag opens the browser in fullscreen kiosk mode.

Change what size labels I use

To change what size labels to use, you will need the ‘Nametags – Admin’ permission.

Go to Nametags Settings and select the config tab.

Select the ‘Width of printed labels’ menu, and select the labels you would like to use. The options are as follows:

  • No labels – this will disable printing, allowing you to check people in without attempting to print
  • 54mm – suitable for Dymo 24mmx54mm labels (11352)
  • 90mm – suitable for Brother 29mmx90mm labels (DK11201)

Check-in a person (Nametags)

To check a person in to a service, you need to select the Nametags tile on the Dashboard (you will need the ‘Nametags – All Services’ or ‘Nametags – Admin’ permission). This will take you to the ‘Select a Service’ page.

Select the service you want to check people in to. If it does not exist, contact an admin and ask them to Add A Service.

You will now see the Checkin page. Type the name of the person you want to check-in, and select their name in the drop down list. A nametag will now print, or if the person is associated with a family, the family check-in list will appear. If the family list appears, select the family members you want to check-in, and then press ‘Print Nametag’.

If the person is new, select ‘I’m New’, fill out the form and press ‘Print Nametag’.

Nametags

The Nametags module is designed to check-in and optionally print off nametags for members of your congregation.

Clicking on the Nametags tile on the home page will take you to the select a service page where you can choose the service you want to check people into. Clicking on the cog in the top right corner of the nametags tile will open the Nametags settings. Only users with Nametags admin permission can access Nametags Settings.

There are two service types in the Nametags module: Standard and Registrant. For More information on service types and to decide which one best suits your needs see About Service Types.

To manage Service settings see Nametags Settings.

To manage user permissions see Manage users.

Groups

The groups module allows you to manage kids groups and provide a high level of duty of care.

Clicking on the Groups tile on the home page will take you to the select group page where you can choose the group you want to check people into. Clicking on the cog in the top right corner of the Groups tile will open the Groups settings. Only users with admin permission can access Groups Settings.

To use the Groups module you will need to sync with Elvanto: see Sync Information with Elvanto. To access your groups in Adminsaur see Sync my Groups from Elvanto.

For information on managing Groups settings see Groups Settings.

For information on managing user permissions see Manage users.